PARLX / Customer care

Materials & Care

A few simple habits keep your pieces looking their best.

Know your finish

Check the details on each product page for its material and finish. Stainless steel describes the base metal. Gold-tone describes color; where listed, PVD is the method used to apply the surface coating. Gold-tone pieces are not solid gold.

Wear thoughtfully

  • Put jewelry on after fragrance, lotion, and hair products have dried.
  • Remove it before swimming, cleaning, or activities that could scratch or catch the piece.
  • Avoid chlorine, salt water, harsh chemicals, and abrasive cleaners.
  • If a piece gets wet, dry it gently with a soft cloth.

Clean and store

Wipe with a clean, soft cloth after wear. Keep pieces dry and store them separately to reduce friction and scratches. Avoid polishing compounds on coated finishes.

Find a comfortable fit

Compare the product’s listed measurements with a piece you already own. Never force a cuff or repeatedly bend a rigid design. If you are unsure about sizing, contact us before ordering.

Sensitive skin

Individual sensitivities vary. Review the listed composition before ordering. If you need more information about a particular piece, ask us.

A question about a piece?

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